7. AI Engineering

AI Engineering connects models to dependable software.

For example, a production CSR assistant may contain:

ASP.NET Core UI
        ↓
Scope and safety validation
        ↓
SQL knowledge retrieval
        ↓
LLM with retrieved evidence
        ↓
Citation validation
        ↓
Response, logs and feedback

The LLM is only one component. Your existing application architecture remains essential.